At FORME, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

• Be unworn, unwashed, and unused.
• Be in its original condition.
• Have all original tags attached.
• Be returned in its original packaging.

Items that show signs of wear, washing, damage, or alteration cannot be returned.

Non-Returnable Items

For hygiene reasons, we cannot accept returns for items that have been worn, washed, or are missing their original tags.

Exchanges

If you received the wrong item, incorrect size, or a defective product, please contact us within 48 hours of delivery.

We will gladly replace the item at no additional cost, subject to stock availability.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please email us within 48 hours of delivery and include:

• Your order number
• Photos of the item
• A brief description of the issue

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: helloforme.ae@gmail.com